The RHF has long been a crucial tool for enhanced annuity providers in the quotation process, enabling them to gather comprehensive health information from prospective customers just once. However, a significant advancement has now been introduced - a digital fillable version of the RHF, designed to streamline the process and drive digitalisation in the industry.
Previously, advisers and customers had to complete the RHF manually, often leading to delays and inefficiencies. With this new digital format, they can now fill out the form electronically, ensuring greater accuracy, faster submission, and a more seamless experience. This enhancement also benefits providers, allowing them to access and process information more efficiently, ultimately leading to quicker and more informed annuity decisions.
By embracing digital transformation, the fillable RHF reduces paperwork, minimises errors, and improves accessibility. This marks a key step forward in modernising the enhanced annuity application process, making it more convenient for advisers, customers and providers.
An additional feature that has been added to the RHF is the ‘how to get a quote’ section, which guides advisers on how to use the form in combination with portals to obtain a bespoke annuity quote.
What is our involvement with the RHF?
We play a crucial role in managing the RHF by providing our independent governance services, ensuring a smooth and efficient process for annuity providers. As requested by providers, we oversee the administration and integrity of the RHF and its website, maintaining high standards of accuracy, security, and compliance.
By leveraging our long-standing governance expertise, we help streamline operations, reduce inefficiencies, and enhance the overall reliability of the RHF process.
Which providers participate in the RHF initiative?
Aviva, Canada Life, Just, Legal & General, Scottish Widows and Standard Life commission and govern the RHF.
Who runs the dedicated RHF website?
Retirement Systems made history in 2002 by launching ‘whatannuity,’ the market’s first comparative annuity portal. Since then, the company has built a strong reputation for pioneering software solutions and innovative processes in the retirement sector.
Recognised for its expertise, Retirement Systems was selected by providers participating in the RHF to develop, build, and manage this industry-leading website.
Phil Dawson, Development Director at Retirement Systems:
We were delighted to help develop the new digital RHF - a key step in streamlining processes, improving accessibility, and ultimately delivering better outcomes for annuity customers.
